SUMMER CAMP: FAQ
We know that picking the best summer camp for your children is a big decision, and you may have some questions along the way. Here is a list of frequently asked questions that may be useful. Please feel free to contact Maggie Willden, our Director of Operations, at email@example.com.
WHAT DO CAMPERS NEED TO BRING?
Please provide your child with a backpack containing: a full water bottle, sunscreen, hat, bug spray, a long-sleeved shirt, a raincoat, an extra pair of socks, a small hand towel and water shoes (we will provide water shoes if you do not own them). We will do a lot of walking, so please make sure your child is wearing comfortable shoes with socks. NO sandals or Crocs, please. Children my also bring exploratory tools such as binoculars or magnifiers. (In many cases, we will also provide these items.) Children will not be allowed under any circumstances to use electronics such as video games, radios, or cell phones.
All campers need to bring a morning snack. Full-day campers also need a lunch. Campers staying for post-camp care should bring an afternoon snack. We do not have refrigeration on site, so please make sure all food is non-perishable or is stored in a personal, lunch-bag sized cooler.
Please provide your child with AT LEAST one full 16 oz. water bottle per day, as Bluff Lake does not have running water on site. We will have hand-washing stations available prior to snack time and lunch.
WHERE DO I DROP OFF AND PICK UP MY CAMPER?
All campers should be dropped off at Isabella Bird Community School (2701 Lima St., Denver CO 80238) before the camp day begins at 9 a.m. (Campers registered for pre-camp care can be dropped off at Isabella Bird anytime between 7:30 a.m. and 9 a.m.) Isabella Bird is a few blocks from Bluff Lake, and campers and staff will walk over to Bluff Lake at 9 a.m. sharp.
Half-day campers should be picked up at Bluff Lake (3400 Havana Way, Denver, CO 80238) at 12:30 p.m.
Full-day campers should be picked up at Isabella Bird at 3 p.m. (Campers registered for post-camp care can be picked up at Isabella Bird anytime between 3 p.m. and 5 p.m. A $20 late fee will be charged for pickup after 5:15 p.m.)
DO YOU OFFER EXTENDED CARE HOURS BEFORE OR AFTER CAMP?
Yes! During select weeks, we offer extended care hours both before camp (7:30 – 9 a.m.) and after camp (3 p.m. – 5 p.m.). Visit the camp schedule to see the available weeks.
Pre- and post-camp care will take place at Isabella Bird Community School (2701 Lima St., Denver CO 80238), just a few blocks from Bluff Lake. Campers and staff will walk together over to Bluff Lake in the morning and back in the afternoon. Campers can be dropped off and picked up at Isabella Bird any time during the pre- and post-camp periods.
Extended care is purchased in weekly bundles ($75 for pre-camp care, $100 for post-camp care, or $150 for both). Please note that a $20 late fee will be charged for pickup after 5:15 p.m. There must be a minimum of 4 campers registered for any given week of pre- or post-camp care, or it will be cancelled.
WHO ARE THE STAFF AT CAMP?
All Bluff Lake Nature Center Summer Camp staff have passed background checks through the Sate of Colorado and are trained in First Aid and CPR. In addition, our Camp Directors are also trained in Universal Precautions and Medication Administration. Most of our staff are over the age of 21 and have multiple years experience in classroom teaching and outdoor education.
WHAT ABOUT FOOD AND WATER DURING CAMP?
All campers need to bring a morning snack and water. Full-day campers also need to bring a lunch and an additional afternoon snack if they are staying for extended post-camp care. Please make sure all food is non-perishable or is stored in a personal, lunch-bag sized cooler.
Bluff Lake does not have access to running water, so please provide your child with AT LEAST one full 16 oz. water bottle per day. We will have hand-washing stations available prior to snack time and lunch.
WHAT SHOULD I DO WITH MY CAMPER’S MEDICATION?
ALL medication (including over-the-counter medicine) requires medical forms to be completed and signed by the child’s physician. Medicine should never be placed in a child’s backpack as it must be given directly to the camp staff member. Camp staff must be informed of any medication the child may need to be administered during camp hours. BLNC is not able to accept medication without a physician-signed form. The forms and instructions on how to complete them can be found in your ACTIVE account after you register.
WHAT HAPPENS IF IT RAINS AND/OR IS VERY HOT?
Rain and heat are part of the outdoor experience, so we plan to hold camps regardless of weather. We do understand the dangers of lightning, however, and we will take appropriate shelter if lightning is present. If lightning storms persist, we will notify parents, and camp sessions will end early, or will be moved to Isabella Bird Community School. During Ozone Alert days we will take precautions to stay in the shade, rest in the afternoon and can also move inside in extreme heat. Please make sure your camper is prepared for all likely weather conditions by bringing a raincoat, sun hat, and plenty of water.
WHY CAN’T MY 6 YEAR OLD PARTICIPATE IN CAMP IN AUGUST?
To accommodate six year-olds, the state and Denver city/county require our camps to have access to a building with appropriate bathroom facilities. We do this through starting the day at Isabella Bird Community School during June and July. Unfortunately, we are not able to use the school building in August. This year we are working with the State and Denver city/county to offer an outdoor based camp for two weeks in August. The state and Denver city/council license stipulates outdoor based campers must be seven years-old or older.
WHAT IF MY CHILD HAS MEDICAL, PHYSICAL, OR EMOTIONAL NEEDS?
Bluff Lake Summer Camp tries to accommodate youth with medical conditions, developmental disabilities, or physical disabilities. In order to ensure a fun and safe experience for all campers, please contact Maggie Willden, Director of Operations, at firstname.lastname@example.org to discuss your child’s unique needs before signing up for camp. We will do our best to accommodate your child, but we cannot guarantee we can meet your child’s specific medical needs at Bluff Lake.
WHAT WILL I NEED WHEN REGISTERING MY CHILD FOR CAMP?
Our online registration system ACTIVE is quick and easy to understand. You will be asked to create a camp account where you can see your purchases and download paperwork. At the time of registration, you need the contact information for your children’s healthcare providers and emergency contacts. You will also upload the required Health and Medication forms, as well as a photo of your child (so we can learn his or her name).
You MUST have all your forms in before your child starts camp, or your child will not be allowed to attend. This includes all waivers, immunization records, medication authorization forms, necessary medical forms for asthma, allergies, etc., and sunscreen authorizations. No refunds will be given for failure to provide the required forms.
CAN I GET ON A WAITLIST WHEN CAMPS FILL UP?
Yes, when a camp week is full, we will create a waitlist. We will contact you if there is an opening in the session. Through joining the waitlist is free, payment will be due upon acceptance. We will fill camp openings in the order campers are placed on the waitlist. You must join the waitlist for each camp session you are interested in.
WHERE CAN I FIND MORE INFORMATION ABOUT COSTS, DISCOUNTS, AND SCHOLARSHIPS?
Please view Prices & Registration HERE.
WHEN IS PAYMENT DUE?
You must pay at least 50% of camp fees during the online registration process. The full amount is due by June 2nd. You can make additional payments through the registration website (if you created an account), or you can contact email@example.com and she will input your payment. If you are registered and have not paid your full camp fees by the end of June 2nd, your credit card will automatically be charged for the remainder. If this charge is rejected, you will be removed from the registration list. No refunds will be given for failure to make full payment by the deadline.
WHAT IS THE CANCELLATION AND REFUND POLICY?
Because our programs require intensive staff preparation and often fill early, we have developed the following cancellation and refund policy:
- You will receive a full refund if you cancel by May 2nd
- You will receive a 50% refund if you cancel by June 2nd
- NO refunds will be given for cancellations after June 2nd
- NO refunds will be given for failure to submit full payment by June 2nd
- NO refunds will be given for failure to submit required medical forms, etc., and your child will not be allowed to attend camp until they are submitted
- You may switch to a different week of camp (if spots are still available) for no fee, at any time before your camp starts. Contact firstname.lastname@example.org to find out which weeks still have openings and request your switch.
HOW DO I REGISTER?
Camp registration for 2019 opens on January 14th. Bluff Lake Members will receive an early registration invitation via email on January 7th.
EARLY REGISTRATION SOUNDS GREAT! HOW DO I BECOME A MEMBER?
Become a Bluff Lake Member HERE, and you will be invited to register a week before non-members! Camps will fill up fast, so membership is a great way to make sure you get a spot for the week (or weeks) you want!